I suspected it might be a "this requires Windows 10" issue so I upgraded the machine to Windows 10.Īfter the upgrade, the gamepad still functions in all respects except there is no audio device. Moving back to the Windows 8.1 machine, there was no audio device. Since my gaming box was Windows 8.1 at that particular moment, I connected the XBox wireless adapter to my laptop, installed the Accessories App, and followed the firmware update instructions without a problem.Īfter updating the firmware, I connected the headset to the 3.5mm headset port, and all was well - Windows saw a USB Audio device, and the mic picked up correctly. Some initial searches resulted in a Microsoft troubleshooting page stating that the firmware might need updated on the controller, and to use the "Xbox Accessories" app from the windows store - only available for Windows 10. I found that the game settings said "no mic installed". Until I tried to talk on voice chat to a group. The device seemed to work correctly upon installation - drivers loaded automatically as expected, controller synced fine, and worked properly through several hours of The Division. I hope I've landed in the correct forum, since this appears to be an audio driver problem that has me scratching my head.Ī few days ago my "Xbox 360 Wireless Receiver" conked out, so it's been replaced with the Xbox One version ("Xbox Wireless Adapter for Windows").
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